Dear Members

Thank you for visiting our Join Here page.  Simply click on the link below and follow the instructions to set up your direct debit and membership.  Ask the TTT team which payment selection is required.  A copy of T&C's are below for your perusal.

Your Welcome Pack will be ready for you soon!!

Congratulations and Welcome to Toning Table Therapy Centre.

With thanks

TTT Club Manager and Team

https://www.fastdd.co.uk/platinum/start.php?c=Toning-Table-Therapy-Centres

CORPORATE MEMBERSHIP AVAILABLE - If you would like to put your company forward for Corporate Membership please contact the TTT Team for further details.  01279 898 460 or email toningtabletherapycentre@outlook.com

For Your Protection:- To protect your personal information direct debit payments are collected through a national finance company called DFC.  In the Toning Centre we are able to update some minimal personal detail via a portal but again, for your protection and security most changes will need to be made through DFC and you directly.  We realise that in some cases this may be a bit of a pain, but we strongly feel that it is worth it to  keep you safe and secure.  Please ask one of our TTT Centre Managers for more detail.

A copy of our T&Cs will be given to you at the centre upon joining.  A copy of DFC T&C's will be both emailed and sent to you after joining.

There is also a customer portal here at http://www.debitfinance.co.uk/     just pop in your account number and postcode and you will be able to see your payments, make a payment and a few amendments too.

Terms & Conditions of use of Toning Table Therapy Centre (TTT). from 1^st August 2023

All members are responsible for complying with the following terms & conditions, which are in place for the enjoyment and safety of TTT members and staff.

• The TTT centre should be used in accordance to the centre etiquette & rules displayed.
• TTT endeavour to ensure the centre is available during the advertised opening times.  However, occasionally, due to circumstances beyond our control, the centre may be unavailable or sessions cancelled. Prior notice will be given where possible.
• TTT membership Direct Debit contracts, offer an easy monthly payment scheme.  The cost is spread over 12 monthly instalments, the payments are collected by Debit Finance Collections (DFC).  A member may pay the remaining balance of their contract at any time.  This is a rolling contract and payments continue into month 13 and beyond where there is no price increase.  The member must notify DFC & Toning Tables Management, with 30 days’ notice that they wish to cancel.  The contract does not automatically terminate after the twelfth payment.
• If TTT or the bank/building society makes a mistake with your direct debit payment you are guaranteed a full and immediate refund from your bank/building society
• Monthly instalments will be due on either the 1st, 8th, 15th or 25th of each calendar month or the next available working day by Direct Debit
• Monthly fees are payable even if you do not use the centre
• Should TTT have planned redecoration, advance notice will be given to all affected members and during these periods it may be necessary to restrict access to the centre for a small period of time. Whilst we recognise this can sometimes be an inconvenience, we will keep disruption to a minimum.  We are unable to refund memberships during any such period.

Cancellations Annual memberships cannot be cancelled prior to the expiry date/twelfth payment has been made.  If, in extreme circumstances the contract cannot be fulfilled it can be transferred to another person with permission from Toning Table Management.  If due to relocation (minimum distance 25 miles from Harlow), membership can be cancelled, providing sufficient proof.  A contract maybe cancelled once the twelfth payment has been made, this requires 30 days’ notice in writing to Debit Finance (email info@debitfinance.co.uk) & Toning Table Management.  A confirmation letter/email will be sent back.  Queries on cancelled memberships can only be dealt with when a copy of this letter is provided.  Contact Debit Finance Customer Service on 01908 422000.

• To avoid charges – please do not cancel your direct debit without speaking to the TTT Team or DFC directly during your 12-month contract
• Annual up-front memberships cannot be refunded under any circumstances.

Frozen Payments

Payments may be frozen providing valid proof where the user is unable to use the club for a minimum period of 1-month, minimum notice period 14 days before next payment due and must be accompanied by a Specialist/Medical confirmation/advisory letter & to be contrary to Toning Table benefits.  You will receive an email/confirmation from the Club Manager, confirming the duration that your membership is frozen.  Queries on frozen memberships can only be dealt with when a copy of this letter is provided.  During the life of a membership the contracts can only be frozen for a maximum of six months. Frozen payments will be added to the end of your contract until 12 payments are made. 

Explanations of other costs

Pro Rata (non-refundable) – This payment covers the cost of using the centre straight away until the first payment is made.

Admin Fee (non-refundable) - £25 – This is the charge for setting up the membership, postage, contract process, membership card & membership information pack, plus any costs throughout the life of their membership.

Non-Payment of Membership during 12-month agreement

If non-payment occurs during the first 12-month agreement, without prior agreement with the TTT Management, the following charges will be incurred & charged: -

First missed month - £10 fee will be added – *plus full month payment required

Subsequent months an additional £10 per month will be added - *plus full month paymen.

Month 3, legal action will be taken to recover full balance via Debt Collection Agency.

Banning

The management team reserve the right to terminate or temporarily suspend the membership of any person breaching rules & regulations, or for any other reason the management team deems appropriate.  Membership already paid/pro rate or in full cannot be refunded in these circumstances.

Screening – PAR Q

• The PAR Q form contained within the Medical Questionnaire pack & liability waiver must be complete and returned to a member of the team prior to using the centre.
• All centre users are required to attend an induction.
• All centre users agree to abide by Centre rules & etiquette.

General Information

No food or drink may be brought in to and consumed within TTT centre. With the exception to drinking water.  All users of TTT centre must observe the rules and comply with any directions the management may give to ensure the smooth, safe and efficient operation of the site.  TTT reserve the right to alter and amend these rules at any time.  To meet the agreed terms & conditions by signing this document TTT customers agree that all records provided are correct and MUST notify a member of staff immediately if there are any changes to personal information including medical, personal and bank details. 

Please ensure you update your records if you move or change your phone number or bank details.  Thank you.

Agreement

I have read and agree to abide by the Toning Table Therapy Centre Terms & Conditions above.  I understand that I have a 14 day cooling off period to terminate my Direct Debit contract; this must be confirmed in writing.

Name: ……………………………………….……………….

Mobile Tel No……………………………………………….

Email address…………………………………….… @..............……………

Membership No………………………………………………

Where did you hear about us? …………………………………………….

• ……………………………………………
• …………………………………….………

TTT Team Member……………………………………………………………….

Setting up Direct Debit - I do not have an email address

When setting up a Direct Debit online at the centre, if you do not have an email address, you will need to provide an email of a family member or friend, that will pass on information directly to you. TTT take no responsibility for any loss of emails or information that may be provided via given email.

*TTT = Toning Table Therapy Centre